Our product quality inspection standards follow internationally recognized standards such as ISO, ASTM, EN, etc., and are customized according to the specific needs of the customer and the type of product. We also ensure that all products comply with relevant regulatory standards in the European and American markets.
Our inspection process typically includes preliminary review, on-site inspection, sample testing, analysis report, and follow-up tracking. Our professional team will conduct comprehensive inspections based on the product type and specifications to ensure product quality and safety. Specific reference article link.
If quality issues are discovered, we will immediately notify the customer and propose corrective measures. We will also assist customers in communicating and coordinating with suppliers to ensure that the issue is resolved promptly and effectively.
For products that fail quality control, we will propose different handling suggestions based on the severity of the problem and the needs of the customer.
Our inspection standards include all relevant regulatory standards in the European and American markets, such as CE, RoHS, REACH, etc. Our professional team will also continuously monitor updates to regulations in the European and American markets to ensure that our services always align with market standards.
Our service fees are calculated based on man-days, the cost of one inspector working in a factory for one day, regardless of the order value placed by the customer to the factory. The inspection workload is calculated based on the product type, quantity, complexity, and required time. We will provide a detailed cost estimate before starting work and a detailed cost report after completing work. Specific reference article li
Yes, we can provide past successful cases as references. These cases cover different product types, markets, and customers. To protect customer privacy, we will anonymize all cases. Specific reference article link.
For emergency situations, we will immediately notify the customer and propose preliminary handling suggestions. We will also assist customers in emergency handling, such as halting production, suspending delivery, returning goods, etc., to minimize losses as much as possible.
We provide comprehensive post-service support, including but not limited to tracking and handling quality issues, implementing and verifying improvement measures, tracking and improving customer satisfaction, and consulting and supporting new product development.
Yes, our inspection service does not include a factory review. However, we will take photographs of the production site and factory buildings for the customers to have a direct understanding of the factory. Specific reference article link.
We strictly abide by all relevant intellectual property laws and clauses, and all employees must sign a confidentiality agreement. All our work processes and reports are subject to strict security controls to prevent any unauthorized access and leaks.
Our service cycle is customized based on the type and quantity of the product, the complexity of the inspection, and the customer’s needs. Generally speaking, a complete inspection cycle may require from one day to several days.
We assist customers with return processing, including communication with suppliers, handling return procedures, analysis of quality issues after return, and implementation of improvement measures. Our goal is to minimize customer losses and inconvenience.
Yes, one of our service types includes supervision of the production process for a specific order. We conduct on-site inspections of key steps and quality control points during production to ensure product quality and safety. For more details, please refer to the article link.
Yes, one of our service types includes conducting credit investigations of suppliers. We carry out a comprehensive investigation of the supplier’s financial situation, business history, customer feedback, compliance, etc., to ensure the reliability of the supplier. For more details, please refer to the article link.
We regularly provide service reports to our customers, including inspection results, problem handling, customer feedback, etc., so that customers can evaluate our service quality. We also regularly conduct customer satisfaction surveys to understand customer needs and expectations. For more details, please refer to the article link.
Our team has experience handling various product categories, including electronic products, mechanical equipment, chemical products, textiles, etc. We select the most suitable inspection standards and methods based on the characteristics of the product and market requirements.
Yes, our services include communication and coordination with Chinese suppliers. Our team is proficient in both Chinese and English and has extensive cross-cultural communication experience, effectively assisting customers in communicating and coordinating with suppliers.
Yes, our services include product packaging inspection. We examine the packaging material, structure, labels, etc., to ensure they meet product requirements and market standards. For more details, please refer to the article link.
For customized products, we develop special inspection standards based on the product’s design and use. We work closely with customers to ensure that our inspection standards meet customer needs and expectations. For more details, please refer to the article link.
We strictly comply with all relevant confidentiality laws and provisions, and all employees must sign confidentiality agreements. All our work processes and reports go through strict security controls to prevent any unauthorized access and leaks.
Our inspection team consists of 120+ professional quality engineers and technical experts with backgrounds in mechanical engineering, electronic engineering, chemical engineering, textiles, and other fields. They have all undergone strict professional training and certification and have rich industry experience. For more details, please refer to the article link.
Yes, we can provide freight and logistics consulting services for our customers. We can assist customers in selecting the most suitable transportation method and supplier to ensure the safe and timely delivery of products.
Yes, we have experience cooperating with various European and American certification institutions, including TÜV, SGS, BV, etc. We can assist customers with product certification applications and inspection work to meet the requirements of the European and American markets. For more details, please refer to the article link.
Our team is proficient in both Chinese and English and has extensive cross-cultural communication experience. We also regularly conduct cultural differences training to improve our service quality and customer satisfaction. For more details, please refer to the article link.
Yes, one of our service types involves reviewing suppliers’ environmental and social responsibilities, including their environmental impact, treatment of employees, contributions to the community, etc. We also evaluate the life cycle of the product, including the sourcing of raw materials, the impact of the production process, and the use and recycling of the product. For more details, please refer to the article link.
Yes, our inspection services include performance testing of the product. Depending on the product’s design and use, we conduct various performance tests, such as durability, safety, compatibility, etc., to ensure the quality and performance of the product. For more details, please refer to the article link.